Privacy Policy

Last updated November 13, 2026

Scout helps you find people to play sports with. This policy says what Scout collects, why, who can see it, and how to delete it.

What we collect

• Sign-in. An account ID from Apple or Google, or the phone number or email address you use for a one-time code.
• Your card. Name, handle, birthday, height, gender, city, sports, ratings, and the photos you add.
• Activity. Messages you send, events you host or join, teammates, and the players you block or report.
• An event you join from a link. Your name, and a phone number if you choose to add one. That number is used only to text you about that event. Reply STOP and those texts end.
• Device. A push notification token, so we can send the alerts you turn on.
• Approximate location. Used to center the map and suggest nearby cities. Your last location is kept on your phone. When you search for a city, the coordinates are sent with that search and are not saved to your account.

What other players see

Your card shows your name, handle, city, sports, ratings, and photos. Teammates also see your age, height, and gender. We show your age, never your birthday. People in a conversation see the messages sent there. Players invited to an event see who is hosting and who is going.

How we use it

Only to run Scout: showing cards, delivering messages and events, sending the notifications you choose, and keeping the community safe. Scout has no ads, does not sell your data, and does not track you across other apps or websites.

Who we share it with

Scout uses these service providers to run the app. Each one gets only what it needs for its job, and only to do that job for Scout.

• Apple. Sign in with Apple, push notifications, and Apple Maps for the map and place search.
• Google. Sign in with Google.
• Twilio. Delivers sign-in codes and event texts to your phone number.
• Resend. Delivers sign-in codes to your email address, and sends the reports you file to our moderation inbox.
• Railway. Hosts the Scout servers and database.
• Cloudflare. Stores and serves the photos you add.

We also share information if the law requires it, or to protect players from harm.

Text messages (SMS)

A phone number you enter for sign-in is used to text a one-time sign-in code. A phone number you add for an event is used only to text you about that event. Account and activity alerts inside the app, such as teammate requests, event invites, event updates, and reminders, are push notifications, not text messages. Message frequency varies. Message and data rates may apply. Reply STOP to a sign-in code and those codes stop until you reply START. Reply HELP for help. You do not have to provide a mobile number to create an account. You can sign in with Apple, Google, or email instead.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties. We share your mobile number only with the service provider that delivers these texts, and only so they can deliver them.

How phone sign-in works is described at Text messages.

How long we keep it

We keep your account information until you delete your account. Sign-in codes are deleted once they are used or expire. If you reply STOP, we keep your number on an opt-out list so we do not text you again. Reports are kept after an account is deleted so we can keep the community safe.

Deleting your account

In the app, open Settings, tap Account, then Delete account, and type delete to confirm. We remove your card, photos, sign-in, teammates, blocks, notification settings, and devices, cancel events you are hosting, and take you out of events and groups. Messages you already sent stay in the other person's conversation and show as Unavailable. If you cannot open the app, email [email protected] from the address or phone number on the account.

Age

Scout is for adults 18 and older. We do not knowingly collect data from anyone younger. If you think someone under 18 is using Scout, contact us and we will remove the account.

Contact

Questions or requests: [email protected].